What is Eviaesthetics' cancellation policy?

Cancel at least 24 hours before your scheduled appointment time and there is no charge. Cancellations made within 24 hours of the appointment, and no-shows, are subject to a $50 fee.

How do I cancel my appointment?

Call (201) 639-4983, email info@eviaesthetics.com, or use your patient portal if you are an existing patient. Eviaesthetics is at 202 W 40th St, Suite 1202, New York, NY 10018.

How is the 24-hour window calculated?

The 24-hour period is measured from your scheduled appointment time. If your appointment is at 2:00 PM Monday, you must cancel by 2:00 PM Sunday to avoid the fee.

Cancellation Policy | Eviaesthetics Midtown Manhattan

Our Cancellation Policy

We understand that sometimes plans change. Eviaesthetics is an appointment-only practice, and every slot is reserved exclusively for one patient — so late cancellations leave time that cannot be offered to someone else. To ensure we can accommodate all our patients and maintain efficient scheduling, we have established the following cancellation policy.

Cancellation Fees

No Fee

Cancel at least 24 hours in advance

$0

Cancellation Fee

Cancel within 24 hours of appointment

$50

No-Show Fee

Failure to arrive for scheduled appointment

$50

How to Cancel Your Appointment

Phone

Call us at (201) 639-4983

Leave a message any time — messages are timestamped and count toward your 24-hour notice

Email

Write to info@eviaesthetics.com

Available 24/7 — your send time counts toward your notice

Patient Portal

Existing patients can cancel or reschedule through the patient portal

Portal access is provided after your first visit

Important Information

24-Hour Rule

The 24-hour period is calculated from your scheduled appointment time. For example, if your appointment is at 2:00 PM on Monday, you must cancel by 2:00 PM on Sunday to avoid the fee.

Emergency Situations

We understand that true emergencies occur. In cases of medical emergencies or other extraordinary circumstances, please contact us to discuss your situation.

Rescheduling

If you need to reschedule rather than cancel, the same 24-hour notice policy applies. We'll do our best to accommodate your preferred new appointment time.

Why This Policy Exists

This policy helps us:

Maintain efficient scheduling for all patients
Reduce wait times by offering last-minute availability to other patients
Ensure Dr. Nano can give every patient her full, unhurried attention
Keep appointment costs reasonable for everyone

Questions About Cancellations?

If you have questions about our cancellation policy or need to discuss your specific situation, please contact us:

Eviaesthetics

202 W 40th St, Suite 1202

New York, NY 10018

Phone: (201) 639-4983

Email: info@eviaesthetics.com